SHIPPING

YOUR NOVA

Shipping & Delivery

Processing first, then delivery. Tracking is shared whenever available. If you need help, contact our support team.

Preparation: typically 1–4 business days (checks + packing).

Standard: typically 7–12 business days. Express options may appear at checkout when available.

Customs checks can occasionally delay delivery. If held for inspection, delivery may take longer than the estimate.

Please double-check your address at checkout. If you need a correction, message us as soon as possible.

Tracking hasn’t updated

Updates can take time during transit. If it stays unchanged for several days, contact us and we’ll check it.

Can I change my address?

If the order hasn’t shipped yet, we can try. Send your order number and the corrected address quickly.

My parcel is delayed

Delays can happen due to logistics peaks or customs processing. Contact us for an update.